affiliate program & Refer a Friend

Read our return and refund policies if you are buying any product. If you are not satisfied with your purchase, you can return the item to us in its original condition within 30 days of the delivery date. Read above to understand the policies. 

Are the products guaranteed?

  • Yes, we are providing the guarantee of every product we sell works correctly. We will check and ensure all our products before delivering it, and any product having manufacturing issues will exchange it without any extra cost. 

  • A 2-year warranty is provided with our every product only for its manufacturing defects during that period only, but not against misuse or improper use. All Products should be returned unused.

Can products be returned in perfect condition?

All of our products can be returned within 15 days of receiving the product if you face any manufacturer or any size issue. 

What are the requirements for return?

  • Enclose the products, in real condition and packaging, along with the original packaging box. Remember that we can't offer refunds for products if their tags, labels, or seals have been interfered with.

We cannot accept returns if:

  • Merchandise was shipped in the right condition and following your details and general instructions.

  • If Merchandise is not packed. 

  • Products are returnable within the applicable period.

  • The product must be unused

  • Every product must be in original condition.

  • Open sealed products are non-refundable and also non-exchangeable.

  • Report within 36 hours of delivery if the product is damaged.

  • If Products marked as "non-returnable" on the purchase product detail page cannot be returned in any case. So please read the policy before buying. 

  • This item is eligible for free replacement, within 30 days of delivery.

 

Read all of our policies and we are confident in our all privacy policies. If you want to ask anything more we welcome you to write to us at support@lubejoy.co.uk.